Yes! All of our massage therapists are registered with the College of Massage Therapists of Ontario and therefore will be able to issue you an insurance receipt at the end of your treatment.

**Excluding Relaxation Massage**

Please Note: Massages performed by an RMT are only available as part of a package and can only be booked if you have insurance coverage

We will try our very best to accommodate you, but arriving late for a service can mean you limiting the time of your treatments. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be applied.

Yes, we have free parking on-site.

The use of the Sauna and the Swim Spa is at the discretion of each guest. Anyone with health conditions such as cardiac or respiratory condition, high or low blood pressure or any other health conditions, should use the waters and the sauna with a physician’s approval . Pregnant Women are prohibited to use the Sauna.

Please plan to arrive at least 20 minutes prior to your retreat/treatment. This will allow you to receive our signature Foot Therapy, give you time to relax, enjoy a refreshment and fill out Health History forms (if a massage has been booked) & Intake Form. The information you provide, will allow your therapist to provide you with the most effective service.

Upon arriving to the Spa, you will be provided with a robe, towel and pair of slippers. (A wrap will be provided if using the Sauna). For wet treatments, we recommend bringing a bathing suit for women and swimming trunks for men. Women will be given disposable underwear for body scrub and body wrap treatments. For Yoga/Meditation session, we recommend wearing comfortable clothes and bringing a yoga mat. It is also recommended you bringing a re-useable water bottle that you can fill with water at the Spa.

You will be able to put your belongings in a secure place. However, we do recommend you leave your jewelry and valuables at home.

“Private Retreats” mean only you and your group will be in the Spa during the duration of the Retreat. To guarantee that, Spa Retreats MUST be booked.

“Single Services” does not guarantee that only you/your group will be the only one(s) in the Spa.

We recommend booking retreats at least a week in advance. Yoga Retreats require 3 to 4 weeks notice.

If you have a body scrub or body wrap treatment booked, please do not shave 24 hrs in advance. Please make sure you are hydrated before and after body wrap treatments.