Click here to read our full COVID-19 protocol.

Some physical ailments may prevent you from receiving certain treatments.

• Pregnancy

• Allergies

• Recent surgeries

• Physical ailments such as epilepsy, cancer, diabetes, cardiac problems

• If you are affected by any of the health conditions listed above, or others that aren’t listed, please consult with your physician prior to booking a treatment at Caledon Oaks

• Please inform us of any conditions when making a booking

• Caledon Oaks Day Spa cannot be held responsible for illness or injury due to client negligence

Dressing During Treatment

• Only leave your underwear on (ladies remove your bra)

• You will be draped with sheets/towels during your treatment, except for areas being treated

• You will receive disposable underwear for body treatments (scrubs & wraps)

Important Notes

• Please allow an hour between your last meal and your treatments.
• We charge a $10 fee for polish take off. To avoid this charge, please make sure your nails are free from any polish.
• We do not take off shellac.
• Caledon Oaks Day Spa is a non-smoking facility.
• All of our prices are in Canadian Currency. Prices and services are subject to change.
• We require a deposit upon booking that will be applied towards the cost of your services.
• Single Services under $100: $25 deposit required
• Single Services exceeding $100: $40 deposit required
• Retreats with 1-3 people: $60 deposit required
• Retreats/Services booked with 4+ people: $100 NON-REFUNDABLE Deposit Required
• Accepted forms of payment: all major credit cards, cash, EMT.
• First time clients will need to fill out an Intake Form.
• Please note, we welcome men at the spa, but they must be accompanied by a female. Thanks for your understanding in this matter.
• If you have won a Caledon Oaks Day Spa Giveaway Package, it must be redeemed within 30 days of the contest end date.
• We require a $50 deposit to secure your reservation. Deposit will be returned to you after your appointment has been completed.

Cancellation Policy

• We require (in writing) a minimum of 48 hours advance notice for the cancellation of any Retreats/Services that are booked.
• If you cancel your appointment less than 48 hours notice or miss your appointment, your deposit will not be returned to you or applied towards future services.
• If you cancel your appointment (in writing) with more than 48 hours notice, we will return your deposit back to you (excluding group bookings with 4+ people).
• We appreciate your co-operation and understanding of our cancellation policy.