Spa Etiquette
We have put strict protocols and measures in place to ensure the safety of everyone entering the spa.
Some physical ailments may prevent you from receiving certain treatments.
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Pregnancy
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Allergies
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Recent surgeries
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Physical ailments such as epilepsy, cancer, diabetes, cardiac problems
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If you are affected by any of the health conditions listed above, or others that aren’t listed, please consult with your physician prior to booking a treatment at Caledon Oaks
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Please inform us of any conditions when making a booking
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Caledon Oaks Day Spa cannot be held responsible for illness or injury due to client negligence
Dressing During Treatment
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Only leave your underwear on (ladies remove your bra)
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You will be draped with sheets/towels during your treatment, except for areas being treated
Important Notes
- Please allow an hour between your last meal and your treatments.
- We charge a $10 fee for polish take off. To avoid this charge, please make sure your nails are free from any polish.
- We do not take off shellac.
- Caledon Oaks Day Spa is a non-smoking facility.
- All of our prices are in Canadian Currency. Prices and services are subject to change.
- We require a deposit upon booking that will be applied towards the cost of your services.
- All applicable single services: $40 deposit required
- Retreats with 1-3 people: $60 deposit required
- Retreats/Services booked with 4+ people: $100 NON-REFUNDABLE Deposit Required
- Accepted forms of payment: all major credit cards, cash, EMT.
- First time clients will need to fill out an Intake Form.
- Please note, we welcome men at the spa, but they must be accompanied by a female. Thanks for your understanding in this matter.
- If you have won a Caledon Oaks Day Spa Giveaway Package, it must be redeemed within 30 days of the contest end date.
- We require a $50 deposit to secure your reservation. Deposit will be returned to you after your appointment has been completed.
Cancellation Policy
- We require (in writing) a minimum of 48 hours advance notice for the cancellation of any Retreats/Services that are booked.
- If you cancel your appointment less than 48 hours notice or miss your appointment, your deposit will not be returned to you or applied towards future services.
- If you cancel your appointment (in writing) with more than 48 hours notice, we will return your deposit back to you (excluding group bookings with 4+ people).
- We appreciate your co-operation and understanding of our cancellation policy.
Rescheduled Appointments
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We require at least 24 hrs notice if you need to reschedule your appointment.
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Please note, we allow 1 reschedule of your appointment, under the same deposit.
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If you miss your rescheduled appointment or need to reschedule again; you will forfeit your original deposit and will need to put down a new deposit for any future re-bookings.